FAQ'S

How can I make an appointment?
You can go to our website to register and request a house calls or office visit or call our office and leave a detailed message. We will confirm your appointment request with a follow up e-mail or a phone call. Web/online consultations are also available.

How much do you SAVE with a visit?
You will save time, money and prevent loss of your productivity with each visit to Dr. Farzanna. Most doctors are unable to give the time needed to have detailed care. With Dr. Farzanna you can have excellent care brought to you or in the convenience of her private office.
If you have insurance, Dr. Farzanna will provide you with an insurance reimbursement form that you will submit to your insurance company with the billing information. Because Dr. Farzanna is an out of network provider, you will receive a higher reimbursement for each visit. Most visits cost just $300, but when factoring in the value of time, convenience and potential insurance reimbursement, visits are quite affordable. Insurance reimbursements to her patients can range from 50% - 100%, thus making the actual cost similar to or less than an ER co-pay, depending on your insurance. We accept all major Credit Cards or Cash. As with any visit to a traditional medical facility, additional charges will apply for more comprehensive treatment options. Depending on your insurance plan, you may actually be able to save money by utilizing our services.

How is my health information recorded?
Dr. Farzanna utilizes an efficient electronic health record. No lost or misplaced information. Documentation of your visit is securely entered on her electronic health record. You will have continuity from one visit to the next because your information from previous visits with her are just a click away on portable electronic health record.

How are web/online consultations setup?
First you request an online consultation. After your appointment is confirmed via e-mail or by phone you're ready for your online visit. Web visits are compliant with HIPAA privacy laws.

Can I see Dr. Farzanna at her Office instead of a Housecall?
Of course! Dr. Farzanna has a private office equipped to exam and treat any of her patients. This traditional exam room set up is available as another option. When you schedule your visit through our website you can specify where you would like the visit to take place.

What can I expect from a Housecall visit?
Dr Farzanna will arrive with a medical assistant to your home or office. She will be equipped with all the necessary examination tools to provide you with a comprehensive, detailed visit. She will have her electronic record to document the visit. EKG's, Spirometry and much more are available at each visit.

What happens if I need Ultrasound, Diagnostic Testing or Labwork?
Ultrasounds and most diagnostics can be done in Dr. Farzanna's office under her supervision. Mobile diagnostics can also be arranged. Echocardiograms, Abdominal, Arterial, Venous Doppler Ultrasounds, X-rays, Sleep Studies and many more! For lab work, you will be given a requisition form at the time of your visit with the brochure of a nearby lab station to have your blood drawn at your convenience. Lab work can also be done at Dr. Farzanna's office as a second option.

Is Dr. Farzanna available at any time for a web online consultation?
Dr. Farzanna will confirm each web/online request with you either by phone or e-mail. If you need medical advice or have any questions you can consult Dr. Farzanna from anywhere that you have an Internet connection: your phone or your computer!

Does Dr. Farzanna admit her patients to the hospital?
Dr. Farzanna has a purely outpatient practice. She does not admit patients to the hospital but you can get admitted by each hospital's hospitalist on call or insurance panel physician. She will certainly continue outpatient post hospital care with you either at her office or as a house visit to you.

What happens if I have insurance?
Dr. Farzanna will provide you with an insurance reimbursement form that you will submit to your insurance company with the house call/office visit bill. Because she is an out of network provider you can get back as much as 50-100% of what you paid. (This is only an estimate and the reimbursement will vary by the insurance company's guidelines.) Diagnostic studies are billed directly to your insurance company. You will only be responsible for non-covered services. We never guarantee any level of reimbursement from your insurance company or Medicare.